Blog Post

University of Charleston

by | May 30th, 2017

 

“With Chalk & Wire I have a staff of assessment experts at my beck and call who provide personalized, online training for features, provide consultation on rubric design, and check the validity of our assessment system.”

Chalk & Wire is the most customer-focused company I have ever worked with. Tech support response time is nearly immediate.

Being a one-person assessment department can be a lonely job.

With Chalk & Wire I have a staff of assessment experts at my beck and call who provide personalized, online training for features, provide consultation on rubric design, and check the validity of our assessment system.

Feedback on our rubrics from Chalk & Wire assessment consultants has been critical to the improvement of our assessment system. Improving the clarity of assessment criteria has made our assessment processes more transparent to students and faculty.

Last year Chalk & Wire did a System Analysis Report (SAR) that identified structural flaws in our assessment processes. As a result, faculty committees with curriculum responsibilities evaluated all institutional rubrics, revising or replacing them as needed. We reduced the number of rubrics linking back to institutional learning outcomes and conducted faculty development sessions to address obvious “scoring inflation.”

Goals for this year include:

  • helping the Teacher Education program implement the Field Placement module;
  • continuing faculty development related to assessment vs. grading for new faculty and for adjuncts making all the rubric changes that resulted from our SA.
WV Donna Lewis, Assistant Dean for Assessment, University of Charleston

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