Tutorials*

• eP2 for Students
• eP2 for Assessors
• eP2 for Administrators

*Tutorials link to external sites.

If you are already a Chalk & Wire software user, and have a question about how to use a specific feature, or have experienced a technical problem or roadblock, choose one or both of the following actions:

Consult our "Get Help" Links (24 hours a day) or use our on-line support e-mail.

Checked the on-line tutorials linked to each screen? No one you know seems to know how to do what you want in our software? No worries. In order to most effectively support you Chalk & Wire employs Help Desk Analysts for all aspects of it's services. Send mail to support@chalkandwire.com. The HelpDesk routes your question to the person in the our Team most qualified to assist you. Issues are automatically escalated if they are not solved within a specified time frame. This service is available from 9:00 AM - 9:00 PM EST.

Call us directly.

Toll Free: 1-866-949-6800 (9:00 AM–5:00PM, Eastern Standard Time, Monday to Friday). If no one answers, we are probably helping other Chalk & Wire users. Please leave a detailed message and we will return your call promptly.

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